Twitter character limits are a social institution in their own right, and, for many, forming a 140-character tweet is a modern-day art form. But the announcement of an increase to the character limit has sent social media into a storm.
Resources
Welcome to the M4B Resource Center. We provide free tips, advice and insights into marketing and customer management.
Hashtags: A #make Or #break Symbol
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Ten years after its conception the hashtag (#) continues to thrive. It has contributed to some big events, campaigns and controversies and has consequently created some of the biggest social media moments of the past decade.
8 Useful Metrics To Measure Your Contact Centre
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Let’s run through eight key metrics that every business should be using to measure the effectiveness of their contact centres.
Snapchat Sponsored Geo-filters For Advertising
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With more than a 150 million daily active users worldwide and 10 billion videos watched each day can you really ignore Snapchat as a marketing channel?
How To Move An Approval Process From Sandbox To Production In Salesforce
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Step by step process on how to move your Salesforce approval process from sandbox to production and some of the pitfalls to avoid.
Improve Business Communication With Salesforce Chatter
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3 ways Salesforce Chatter can help improve internal & external communication within your business
People, Customer Service & Retention With Sian Belfield
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Sian provides a great insight into WST’s approach to customer service, retention and employing people ‘with the right thing’
Focus On The Sausage, Let Your Customers Sell The Sizzle!
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Three great tips on how you could generate more business through your existing customer base.
The Salesforce Lightning Experience
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5 reasons why businesses should embrace the Salesforce Lightning Experience – Salesforce introduced Lightning Experience as part of their Winter ’16 release.