Marketing and Salesforce CRM for Retail
Grow your sales by at least 20% with M4B’s combined Marketing and CRM service for retail. Put your customer at the heart of everything you do with a bespoke digital strategy and see increased success.
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Marketing Services
Marketing Automation
Sectors
A combined Marketing and CRM (customer relationship management) strategy for retail will put your customers at the heart of your business. It will allow you to get to know them better and use that information to your advantage.
Our Retail Experience
At M4B, we have years of experience in the retail industry. From technology and gaming to fashion and interior design, we’ve worked with a wide range of retailers, all with individual needs that require a bespoke Salesforce and Marketing approach. However, there’s one thing that all of our retail clients have in common: the need for a digital strategy.
It is perhaps obvious to state that the retail world has taken the brunt of society’s shift to an online world, but, it is true. Consumers are increasingly moving online and without a successful online presence any retailer, no matter their physical status, will sadly short in consumers’ eyes.
That’s where M4B come in. Working with eCommerce retailers, we help maximise their marketing and customer relationship management by implementing Salesforce for retail and Pardot for retail. Offering world-leading technology, these systems bring your marketing to the standard it needs to be in order to succeed in the ever-competitive retail industry.
We know that the proof is in the pudding when it comes to choosing a marketing provider. So, before we get into the detail of our marketing and Salesforce services for retail, take a look at the case study from our client AE Sewing to see the results for yourself. Or, if you’re a numbers person, check out AE Sewing’s stats below.
-70%
Decrease in Cost Per Conversion
+225%
Increase in Conversions
+361%
Increase in Conversion Rate
+30
Hours saved through smarter processes
+52%
Increase in Click Through Rate
+100
Leads generated in 2019
Making Your Business Customer-Centric
In order to be successful, companies must excel in:
-
- Attracting prospects
- Converting prospects into customers
- Retaining customers
As the world and technology evolve around us, so do customers and their expectations. Whether you’re working in accounts or sales, customers expect a service that is both intuitive and catered to their needs. If you want to keep customers coming back and increase client referrals, you need to deliver this service to them.
We know that the professional services industry is filled with diverse businesses with their own needs. Consequently, you need a bespoke CRM and Marketing service that is specifically catered to your industry and the challenges you face.
The Sales & Marketing Funnel
By using Salesforce and Pardot systems in addition to our combined marketing and CRM methodology, your customers will be taken through the marketing funnel. From initial awareness to advocacy, we ensure there is specific focus on each stage of the funnel.
Essentially the funnel ensures your customers will remain engaged with your organisation throughout their buying lifetime. This will result in them becoming your keen advocates and ultimately doing your marketing for you!
In addition to other communications including pay per click adverts, search engine optimisation, and email, content and social media marketing, Salesforce and Pardot will be instrumental in successfully working through the funnel.
A Solution To Suit Your Business
At M4B we understand that every company is unique. That’s why we offer a bespoke, joined-up strategy of marketing and customer relationship management to ensure you get the most out of it.
We will work in partnership with you to get to know you and your customer, how you work and how your market operates. A marketing consultation will highlight where you’re at now and then we can develop a way forward, tailored specifically to you.
As experts in marketing and CRM, with exceptional results seen by our Manufacturing clients, we are best placed to help drive your business where you want it go.
At M4B, we’re committed to helping manufacturing businesses like yours achieve their marketing and sales goals. Contact us today to learn more about our services and how we can help your business succeed.
Get In Touch
Contact a member of our team with a brief description of your project using the form below.